Privacy Policy

1.1 Information You Actively Provide

• Basic information such as username, email address, and phone number when registering an account
• Shipping address and payment information when purchasing software products
• Problem descriptions and contact information when contacting customer service
• Relevant information when participating in surveys or activities

1.2 Automatically Collected Information

• Device information: operating system, browser type, device model, etc.
• Usage information: software usage frequency, feature usage statistics, etc.
• Log information: access time, pages visited, IP address, etc.

• To provide you with software products and related services
• To process your orders and payment transactions
• To send you product updates, technical support, and other service information
• To improve our products and service quality
• To protect our legitimate rights and interests and prevent security risks
• To comply with legal and regulatory requirements

3.1 Storage Location

Your personal information will be stored on servers located in the United States.

3.2 Protection Measures

• We adopt industry-standard security protection measures
• We use encryption technology to protect data transmission and storage
• We establish strict data access permission controls
• We regularly conduct security vulnerability detection and remediation
• We provide information security training to employees

3.3 Retention Period

We will retain your personal information for the period required by laws and regulations or for the period necessary to achieve the purposes described in this policy.

We will not actively share or transfer your personal information to third parties unless we obtain your explicit consent or in the following circumstances:

• Third-party service providers necessary to provide services (such as payment processing, logistics delivery)
• Compliance with laws and regulations, court orders, or government department requirements
• To protect our legitimate rights and interests or those of other users
• In cases of merger, acquisition, or asset transfer

You have the right to:

• Access and view your personal information
• Correct or supplement your personal information
• Delete your personal information
• Withdraw your authorization and consent
• Obtain copies of your personal information
• Complain and report personal information processing activities

To exercise the above rights, please contact our customer service team.

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preference settings
• Analyze website usage
• Provide personalized services

You can manage cookies through your browser settings, but this may affect the normal use of certain features.

We attach great importance to the protection of personal information of minors. If you are under 18 years of age, please read this policy in the presence of your guardian and ensure that you have obtained the consent of your guardian before using our services.

We may update this privacy policy from time to time. Significant changes will be notified to you through website announcements, email, or other means. Continued use of our services indicates your agreement to the updated privacy policy.

If you have any questions, comments, or suggestions about this privacy policy, please contact us through the following methods:

• Email: [email protected]
• Address: 123 Tech Street, San Francisco, CA 94105, United States
• Phone: +1 (555) 123-4567

We will verify and respond to your questions as soon as possible after receiving your feedback.